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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lenard Blocker

Lenard Blocker

August 1, 2026

5  out of  5
rating by Lenard Blocker
"Staff is always professional & helpful!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Conway to know you had such a great experience with us. "
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Allison Mondragon

July 30, 2026

5  out of  5
rating by Allison Mondragon
"Daisy helped me find the perfect life policy that builds cash value for my future."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Jamin Smith

July 30, 2026

5  out of  5
rating by Jamin Smith
"Customer service is great. Enjoyable environment in the office."
We responded:
"Wow, thank you for the 5-star review, Jamin! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Jeremy Robinson

July 29, 2026

5  out of  5
rating by Jeremy Robinson
"The customer service here is exceptional and the rates are even better, Kara helped me through everything step by step."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Rickie Green

July 29, 2026

5  out of  5
rating by Rickie Green
"Kind and caring with their knowledge of insurance."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Eden Brister

July 29, 2026

5  out of  5
rating by Eden Brister
"Kara is especially helpful in all of my insurance needs! She is professional, kind, and caring!"
We responded:
"Thank you for the 5-star review Eden, we are grateful to have Kara on our team and are so happy that she was able to take great care of you."
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Sandy Aguirre

July 29, 2026

5  out of  5
rating by Sandy Aguirre
"We had a fantastic experience working with Daisy Mondragón! She went above and beyond to help us save $300 on our car insurance, which was a huge win for our family. On top of that, she guided us through obtaining both life insurance and homeowners insurance, making the process incredibly smooth and stress-free. Daisy is knowledgeable, responsive, and genuinely cares about her clients. We highly recommend her for anyone looking for reliable and efficient insurance services!"
We responded:
"Sandy, thank you so much for your review, we are so glad that Daisy was able to guide you through this process so efficiently. We appreciate your business!!"
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karry ross

July 22, 2026

5  out of  5
rating by karry ross
"👍👍👍Been with Mario for yearsss and they are always ready to help 👍😁🤗💖"
We responded:
"Thank you Karry, it's always a pleasure to see you. Thank you so much for the kind words, we truly value your business!!"
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Virginia Scott

July 16, 2026

5  out of  5
rating by Virginia Scott
"Daisy helped us get exactly the insurance coverage we need and she saved us money."
We responded:
"Thank you for your review, Virginia!"
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Cynthia Craig

July 14, 2026

5  out of  5
rating by Cynthia Craig
"My agent, Daisy, was extremely helpful, courteous, & friendly."
We responded:
"Thanks so much for the great review, Cynthia! We are so happy that Daisy was able to help out with your insurance needs. We appreciate you and your business!!"
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Candice McDaniel

July 14, 2026

5  out of  5
rating by Candice McDaniel
"Daisy was great. She was very professional and had awesome communication. She made sure I received all the discounts that I qualified for. Thanks again! :)"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mario Thomas’s Team. "
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Kyle Mcdonald

June 30, 2026

5  out of  5
rating by Kyle Mcdonald
"I would like to leave a review about Kelsey, she was fantastic. She made the process of getting auto and renter’s insurance for my wife and I very easy. She is also personable and professional. Thank you Kelsey!"
We responded:
"Kyle, it is a pleasure to hear what a wonderful experience you have had with our office, we are grateful to have Kelsey on our team and are happy she made the process so easy. We appreciate you and Jaiden and your business!!"
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Jason Grummer

June 30, 2026

5  out of  5
rating by Jason Grummer
"Friendly, easy to talk to and great rates!!!"
We responded:
"Jason, thank you for the fantastic rating! We are committed to delivering reliable service, and we are glad that came through in your experience. We appreciate you and your business!!"
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Katherine Huff

June 25, 2026

5  out of  5
rating by Katherine Huff
"I had the best experience working with Kelsey! she was so helpful. She was able to answer all my questions and helped me find coverage that fit my needs. I appreciate her kindness, professionalism, and excellent customer service."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy that Kelsey was able to provide that experience for you. We value you and your business!!"
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Kayla Davidson

June 12, 2026

5  out of  5
rating by Kayla Davidson
"Daisy and everyone was so helpful! I would highly recommend!"
We responded:
"Kayla, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Mario Thomas’s Team here in our Conway office. "
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Haley Truett

May 21, 2026

5  out of  5
rating by Haley Truett
"I had such a smooth experience working with this office. They explained things so thoroughly. Thankful they care and value their customer so much. I’ve also loved how easy the claims process is with them!"
We responded:
"Thank you for your 5-star review Haley. We are so happy you had a smooth claim process. We appreciate you and your business!!"
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charlene gilliam

May 8, 2026

5  out of  5
rating by charlene gilliam
"Kelsey was outstanding!
Kelsey was knowledgeable, quick and confident in the information she provided to us. Our call with Kelsey was both professional and fun, her confidence and friendly approach made us immediately comfortable, and was a deciding factor in our decision to make the change from our previous insurer of 30 years to State Farm. Thank you Kelsey from a very happy and grateful customer!"
We responded:
"Charlene, thank you for your wonderful review, we appreciate you and your business. We are lucky to have Kelsey on our team and happy she was able to make you feel comfortable with your experience here."
Profile photo of Lily Brister

Lily Brister

May 7, 2026

5  out of  5
rating by Lily Brister
"Mario Thomas State Farm is the best place for anyone to get their insurance. The staff is so friendly and helpful. Cheri is very assertive and attentive to my needs. Kara is very personable and easy to work with. Kelsey always answers every question I have with a smile on her face. If you are looking for insurance in the central arkansas area, this is the place!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mario Thomas’s Team. "
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Brent Keathley

May 1, 2026

5  out of  5
rating by Brent Keathley
"Everyone in the office was so insightful and helpful through switching our insurance. They are so friendly and intentional with their relationships, and helped me save so much money! Thankful to have Mario Thomas as our agent!"
We responded:
"Thank you for taking the time to leave such a great review, Brent. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Keri Keathley

Keri Keathley

April 30, 2026

5  out of  5
rating by Keri Keathley
"Moving our policies from another provider to Mario was the best decision! Mario and his team have professionally, diligently and quickly tended to our every need and question. They were able to save us money with better coverage. I am so thankful to have good, honest people taking care of my insurance needs."
We responded:
"We're so glad you chose us to take care of your insurance needs! Thank you, Keri, we appreciate you and your business!!"
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Dirtf

April 30, 2026

5  out of  5
rating by Dirtf
"I went in to handle some big-time accidents and the office was so kind to me and Mario and the staff helped me out so much. This place truly is the best group of people and will do all they can to help out your situation. Kara is a worker there and is one darn good employee! Highly recommend Mario Thomas if you are looking for some good insurance. Like a good neighbor, State Farm was there for me. Jake from State!"
We responded:
"Thank you for the fantastic review, Dirtf! We are always here to help with your insurance needs here in Conway . "
Profile photo of Pablo Garcia

Pablo Garcia

April 30, 2026

5  out of  5
rating by Pablo Garcia
"Kara was very helpful and kind!"
We responded:
"Thank you so much for the 5-stars, Pablo! We appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Veletta Cummings

Veletta Cummings

April 30, 2026

4  out of  5
rating by Veletta Cummings
"Love State. Farm like all other insurance companies it a little pricey.
I had good experience when reaching to the office."
We responded:
"Veletta, thank you for the 4-star rating! We are glad you had a positive experience overall with us. If there is anything we can do to make it a full 5-stars, we would love to hear your thoughts, how about a policy review? Just give us a call, we appreciate you!!"
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Christine Meche

January 30, 2026

5  out of  5
rating by Christine Meche
"Best insurance company I've ever used. Do not need anyone else."
We responded:
"Thank you for your review Christine!! We appreciate you and your business."
Profile photo of Paris Terry

Paris Terry

December 29, 2025

5  out of  5
rating by Paris Terry
"Got my insurance last week and I still came back to drop a review, y'all believe all the good things they're saying. Great service, super transparent, and props to Hayley, she is really here for her consumer"
We responded:
"Thank you so much for your review, we are so happy Haley was able to provide you with excellent service. We appreciate you and your business!!"